Crenshaw Hyundai Reviews in Burlington, NC
Since 2008, our Hyundai dealership near Greensboro has been a trusted, family-owned and -operated dealership, welcoming drivers from across the area with a small-town atmosphere you just don't find everywhere. Over 15 years of family ownership have earned us a loyal customer base that returns year after year for both sales and service. We believe the best way to show what we're about is to let our customers tell you themselves.
From last-minute service rescues to first-time car buyers finding the perfect fit, the stories below reflect the care, honesty and personal attention our team brings to every visit. Take a look at what your neighbors are saying, then come experience the difference for yourself.
Recent Crenshaw Hyundai Reviews
On our way to Charlotte for my 100-year-old dad's funeral, our "low engine oil warning" suddenly came on. Fortunately, our Google search found Crenshaw Hyundai dealership nearby in Burlington, NC. I called, told them our circumstances and they said to come right in. The service advisor understood our critical time frame. He immediately assigned 2 men to our car. They discovered that during our oil change a month previously at our local Hyundai dealership, the oil filter had not been installed properly and was leaking oil, including all over our engine. One service technician cleaned our engine while the other did the oil change. We were on our way in about 30 minutes. Their kindness and attention will be long remembered!
I purchased a used Palisade from a different dealer in town and in my first oil change there was an issue with the oil case housing that they couldn't fix and I was told I would have to take it to a Hyundai dealer. Panicked and upset I drove straight to Crenshaw hoping for help and reassurance that my vehicle wasn't going to leave me stranded and change all my holiday travel plans. The service writer was nothing short of amazing! I gave him the information I was given, and he called the other dealer (twice) to save me on diagnostic costs. When he couldn't get his questions answered completely, the service manager stepped in and was able to get the information needed. They ordered the parts, used the extended warranty that was not purchased through them and had my vehicle scheduled for repairs in 2 business days. They told me it would be an hour-long repair but was finished within about 20 minutes. Thanks to all of you at Crenshaw that saved my holiday plans and repaired my vehicle before Christmas!
I brought my Ioniq 5 in for a battery check and to assess the service department at this dealership. I had a fair idea of what might be going on, but wanted to be sure, and also to know whether or not to trust service at this dealership, in case of something more serious like a dreaded ICCU failure down the line. I was very impressed. The young man dealing with me gave one of the clearest explanations of how the battery gauge aka guess-o-meter and usage data work. He and the woman handling payments were also very patient with my mental slowness with paperwork, due to some scar tissue in the old noggin. I feel much less anxious about this EV thing after learning of such a competent service department close by. Highly recommend.
I've had an outstanding experience with the Crenshaw Hyundai Service Department, and I can honestly say they set the bar for what customer service should look like in the automotive world. From the moment I pulled in, the team made me feel welcomed, respected, and genuinely valued — not just another appointment in the schedule. I want to give a special shout-out to the Service Manager. He went above and beyond to ensure everything was handled with care. His expertise, patience, and genuine commitment to customer satisfaction stood out immediately. He addressed all my concerns, provided clear updates, and made sure I felt confident in the service my vehicle was receiving. It's rare to find someone in this role who combines technical knowledge with such a personal, attentive approach. Thank you to everyone at Crenshaw Hyundai, and especially to the Service Manager, for making car maintenance a positive experience!
I recently purchased a car at this location and had such a positive experience. I worked with my salesperson, whose limitless energy from test driving to signing documents kept my spirits up through an intimidating process. He was very personable and worked with me and my financial needs to get me a good deal in my budget. The finance manager was great as well and explained everything in detail, which was super helpful for me as a first-time car buyer. They asked the typical car sales prompts, but I never felt pressured and they were very respectful of my time. They even followed up with me a few days after purchasing just to see if I had any lingering questions. All in all, a great experience and I'm loving my new car!
I recently purchased a new car from Crenshaw Hyundai, and I couldn't be more pleased with the entire experience. My salesperson went above and beyond to ensure that I found the perfect vehicle, despite not having it on the lot initially. I visited the dealership on a Monday with a specific car in mind, only to find out that it wasn't available. However, my salesperson took the time to locate the exact model and color I wanted and made sure it was brought to the dealership for me. When I finally laid eyes on my new car, a Hyper White beauty with a light beige interior, I was thrilled. Overall, I am absolutely loving my new car, and I have my salesperson and the team at Crenshaw Hyundai to thank for making the buying process smooth and enjoyable. If you're in the market for a new vehicle, I highly recommend paying them a visit. You won't be disappointed.
Just bought a 2026 Hyundai Santa Fe from the amazing team at Crenshaw Hyundai. I drove from Durham to Burlington and I would do it again in a heartbeat. My experience at the dealership was fantastic from start to finish. The entire team was very friendly and an absolute pleasure to work with. Everyone from my sales rep and the sales manager to the finance manager, made the process a breeze and took the time to make sure all my questions were answered. I also can't forget the salesperson who took the time to help me set up Hyundai Blue Link. I would happily drive the 50 miles again the next time I need a car and I would recommend that anyone else do the same. If I could give them 10 stars, I would… Great job again team Crenshaw and thank you very much. Keep up the good work!!!
I purchased my first Hyundai from Crenshaw. Compared to other dealers I visited and contacted, Crenshaw had hands down the best experience. Their customer service and willingness to help were excellent while their focus on ensuring I was happy felt genuine. Two staff members in particular went above and beyond my expectations, and importantly, were transparent and communicative through the entire process. I had a small issue after delivery, and both ensured it was resolved completely and efficiently. No one ever felt "pushy". The facilities are newly built and in much better shape than other Hyundai dealerships, which were hit-or-miss. I would recommend and purchase again from Crenshaw.
Trustworthy Hyundai Dealership Near Greensboro, NC
More than 15 years of family ownership have shaped the way we treat every guest who walks through our doors near Greensboro. Our small-town approach means no-pressure conversations, honest guidance and a team that follows up long after the keys change hands. Shoppers browsing our new Hyundai cars and SUVs for sale enjoy competitive pricing, exciting incentives and top-tier delivery services, while EV drivers can count on EV Certified technicians and on-site charging with Level 3 chargers for customers, Level 2 chargers open to the public and the first two hours free.1
Affordable extended warranties add peace of mind for the miles ahead. We also stay active in our community, supporting the local animal shelter, and you might even get a warm welcome from Ozzy, our friendly store dog and beloved mascot.
Leave Crenshaw Hyundai a Review!
If you recently bought or serviced a vehicle with our team, we'd love to hear about it. Your feedback helps other Greensboro drivers shop with confidence and lets us know how we're doing. Sharing your Google review takes just a minute and means the world to our family-owned store.
Whether you found the perfect used Hyundai or trusted us with a quick service visit, tell us about your experience and help your neighbors find their next vehicle. Have a question before your next visit? Contact our team anytime, and don't forget to say hi to Ozzy!
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